Most problems are related to software configurations or interactions. Did you know that there are frequent lockups while both Internet Explorer and Netscape are loaded on the same system? Not everyone experiences this problem, but if you do, please uninstall one of the browsers.
If you're experiencing excessively long authentication times when you login, the setup in TCP/IP may be at fault. Follow the following instructions to make sure your TCP/IP is set up correctly. (Windows95)
Open My Computer, then Dial-Up Networking and right click on the PCIF icon and select properties from the drop down menu. In the Properties screen, select the Server tab. The only items checked should be Enable Software Compression and TCP/IP. If any others are checked, uncheck them. Go to advanced settings and make sure both Use IP Header and Use Default Gateway are checked. If you needed to change anything, this will probably solve your problem. If this doesn't, try upgrading your V.90 firmware as described below.
If your modem connect speeds appear slower than previously experienced, or your login time is excessively long, the problem may be in the continual technical growth that plagues all of us. Our modem are the newest and fastest by Lucent Technologies and employ the latest firmware for the V.90 standards. Your modem may have one of the older V.90 firmware editions. Check with your modem manufacturer about downloading the latest firmware for your modem.
Other problems? Check the links below for many more ideas on trouble-shooting Internet problems.
Operating system configuration settings for:
Windows 95/98Windows NT
Windows CE Palmtop
Windows 3.1 with Shiva Dialer
Macintosh OS8
Mac FreePPP with Eudora Lite instructions
E-mail program configuration settings for:
Eudora Version 1.1Eudora Lite
Microsoft Exchange (Inbox) - Please note that Outlook uses the same settings as Inbox.
Outlook Express and Outlook News
Internet Mail
Pegasus Mail
Netscape 3.0 Mail
Netscape Communicator Mail
Tutorials and How-To Guides
Eudora LiteHow-To Guide for using Outlook Express for Mail and News
Internet Mail and News Tutorial.
Agent & Free Agent Support Room - Agent and Free Agent are news reader programs.
Browser Settings
Netscape 1.1 and 2.0Netscape 3.0
Netscape Communicator
Internet Explorer 3.0
Internet Explorer 4.0
File Transfer Protocol Programs
Using FrontPageUsing WS_FTP
Using Fetch
Using Netscape
Kid Lock and Filtering Programs
Cybersitter97Cyber Patrol (PICS ratings)
The Internet Filter
Net Nanny (phrase detection)
Safe Surf
Surf Watch (PICS ratings)